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Frequently Asked Questions

 

 

Please read the following information carefully before completing

Williamsville Community Education

Registration Form.

 

 

Who can attend your classes?

Community Ed classes are open to anyone in the community – both in the district and outside of the district.  There is no additional fee for outside the district particpants.   In general, you must be 21 years of age to register in an adult class.   

 

Do I need to pre-register?

A decision to hold or cancel a class is often based on pre-registration enrollment.  We accept registrations on a first-come, first-served basis up to the first class meeting, space permitting.  Pre-registration and payment are required to reserve a place in all classes.

 

How do I register for a class?

There are 4 ways to register for a class.  We recommend that you register online for the quickest confirmation response.

ONLINE:  You can register for Williamsville Community Education courses by clicking the sign in link at left.  Create a student profile and then simply browse the course link and add your choices to your shopping cart. 

BY MAIL: Print out a separate registration form for each person you are registering.  For credit card payment, include Visa or MasterCard number and expiration date. For check payment, please enclose a separate check (made out to Williamsville Central Schools) for each class with class name/code # on separate check.  We are unable to accept one check for multiple classes.

BY PHONE: You can register by phone, simply call (716) 626-8080  Use your Visa or MasterCard to register from 9:00 am – 3:00 pm Monday through Friday and  Tuesday evenings until 8:00 pm while classes are in session.

IN PERSON: The Community Education office is located at the Williamsville District Office at 105 Casey Road in East Amherst.  Directions to the offices are on the contact link on the top navigation bar on this website.  You will be asked to sign-in to our visitors log and have your temperature taken before proceeding to the Community Education office.   Please follow district safety protocol upon entrance.

 

Can I register on the day of a class?

Classes with low enrollment may be canceled prior to the first day of class.  We encourage you to register early as many classes fill up prior to the class date.  Instructors do not accept registrations on the night of class.  All registrations must be made through the Community Education office.  You may register on the day of class, if there is space available.
 

I am registered for an online class.  Can I invite other non-registered participants to join in along with me?

Each student that is participating in the class needs to be registered.   Class attendance will be taken and if  a student is not registered, they will be directed to register online or call our office at 626-8080 to complete the process.   The only exception is for parents who
join their children in their youth programs.  It is not necessary for both parties to be registered.  

 

If I register online, what happens to my personal information?

The Community Education department may use the information collected to contact you regarding course information, promotional updates, specials or new additions to the Community Education program.  We do not sell, trade, or rent your personal information to others.  The Community Education department is committed to protecting your privacy on-line.

Do you send confirmations of registrations?

If you register online, a confirmation of your registration will be instantly sent to your e-mail address.  If you register using one of the other options and provide us with an e-mail address, we will send a confirmation to you when we complete your registrations.  If we do not have an e-mail address for you, we will send you a confirmation via mail.  For immediate confirmation of your registration, it is best that you provide us with an e-mail address.

 
What is your refund/transfer policy?

Requests for refunds or transfers will be honored only if student makes the request 4 full business days prior to the scheduled class start date.  The refund will equal the tuition fee minus a $5 processing fee.  NO REFUNDS WILL BE GIVEN AFTER THE FIRST SESSION OF A CLASS.   Refund policy for the WOW summer enrichment program are the exception to this policy.  Please see the summer brochure for specifics.

A full refund will be processed for a course cancelled due to low registration.  You will be notified by e-mail or by phone 2 business days before the scheduled start date.  Refund checks or charge credits may take 30 days after cancellation to process.

 

What if class is cancelled due to inclement weather, community health concerns  or emergency situation?

Williamsville Community Education will not issue refunds for classes, which have been postponed due to inclement weather or other circumstances beyond our control.  We will make every effort to reschedule such classes.  In the event that is not possible, students will be issued a voucher if two or more classes in a course series are unable to take place.  The voucher can be used within three years of issue date.   Sorry, there are no exceptions. 

Listen to the local radio and television stations for evening activities cancellations.  The decision to cancel evening activities is most often made after 4:00 pm.  If schools are closed due to inclement weather, all Community Education classes are cancelled.

 

What if I am not happy with the class I have taken?

We guarantee your satisfaction!   We are so proud of the classes we offer that we offer you a satisfaction guarantee.  If you decide to withdraw from a class that just isn’t right for you, we will honor your request by issuing a tuition voucher for your registration fee.  Your written request must be received in our office within one week following the first session. The summer WOW program is the exception.  Please see the kids summer brochure for WOW policies.

 

What are the Community Education office hours?

Our office is open Monday and Friday from 9:00 am to 3:00 pm.  We are open on Tuesday, when classes are running, from 9:00 am to 8:00 pm excluding the school recesses.  (Winter recess in December, President’s Week recess in February, spring recess in March/April and summer recess).  It is best to call ahead to see if the office is open on a Tuesday night.

 

Where is your office located? 

The Community Ed office is located at the Williamsville Central Schools district offices.  Directions to our office can be found in the Contact link on the top navigation bar.

 

Where do classes meet?

Classes meet in all 13 of the district schools and at selected community locations. Specific directions to the location of your class is included on your class confirmation.

 

Do you offer a discount to senior citizens?

Yes, we offer a discount to district residents who are at least sixty (60) years of age through our Silver Card program.  To register for the program, please bring proof of age and residency to the Community Education office during regular office hours.  This Silver Card will enable district residents to register for Community Education at a reduced fee utilizing the Silver Card.  In addition, the Silver Card will enable eligible residents to attend school district functions such as athletic events, music productions and drama offerings free of charge.  Tickets for these events must be obtained in advance from school offices (9:00 am- 3:00 pm). 

 

Are your classes handicapped accessible?

Please call the Community Ed office at 626-8080 if you have a question about a particular location.  Handicapped parking is available at all sites.  Community Education makes its classes accessible to members of the disabled community.

 

May I bring a recording device to class?

Please no photography, tape or video recording during classes without prior permission from the instructor.

 

To whom do I pay the materials fee?

Your class description indicates if the class has a material fee and how it is to be paid.  Most material fees are paid at the time of registration.  If you have any questions, please contact the Community Education staff at communityed@williamsvillek12.org or 626-8080.

 

What do I need to bring to class?

If your class has any special requirements, it will be listed under “Things to Bring” on your class confirmation.

 

Are these programs supported by school tax dollars?

No, our classes are self-supporting – no public funds are used.